Quality Assurance Program

Quality is our top focus at Network9! We take pride in our customers and our team, and our team takes pride in our final delivered product – the installation! Every project ultimately results in a completed Quality Assurance (QA) survey by our Project Manager (PM). Prior to the QA, our PM will perform a final punch list walk through to identify any items that may need final adjustments and discuss these items with our customer contact and client account manager. Our account team works together to ensure the end result meets or exceeds your expectation. Upon completion of the punch list and acceptance of the QA survey, our customers are required to verify and accept the installation! Your final reports are then posted to the client secured account space on the Network9 extranet!